Media and Entertainment Companies
Whether you are in broadcasting, filmed entertainment, IPTV, production, gaming, publishing or advertising, Valista offers the widest choice of multi-channel digital commerce solutions on the market today.
The ValistaPlus 4 suite of merchandizing, payments and settlement modules make it easy to sell digital content and physical goods and services. Valista provides the tools to promote and sell digital and non-mobile goods and services, raising consumer satisfaction leading to increased revenues.
Business Drivers
End-to-end service delivery
Valista is working with a number of partners to provide an end-to-end service delivery platform for telcos, media and entertainment companies, managing and delivering revenue-generating content to any web-enabled device and providing tracking and analysis to ensure content reaches the intended audience with the desired effect. Valista brings automation across all parties engaged in the commerce business process through merchandizing, payments and settlement. In doing so, Valista streamlines the entire digital commerce process thus rapidly improving the time to market of new services, reducing the associated costs and improving the customer experience.
The Digital Services Hub is a single unified framework for managing and delivering all types of digital objects, media content, services and applications to mobile devices, set-top-boxes, the Web, and other established delivery systems. (see below for more information).
Click here for Digital Services Hub brochure
A flexible payments system is key in enabling premium services for media companies, supporting multiple payment mechanisms including the integration to service providers’ back-end billing systems, providing customer care in a direct-to consumer business model. Other payment methods include: credit/debit card, stored value, loyalty points, Paypal etc. Media companies need to capitalize on the growth opportunities of the digital commerce market delivering a compelling, differentiated service to their customers.
Media and entertainment providers need to allow the content provider to inform advertising partners for example, of how much they owe for customers who clicked on ads. Click throughs are one method of payment for advertising and are used primarily in the digital world. In the physical world the advertiser will often pay on an impression basis where the number of times the ad is shown is used in the calculation of the payment. This model may also be used in a limited form in the digital world where a website has a particularly strong demographic or the advertisement is not directly driving online purchasing.
Advanced customer/partner care
Easy-to-use self-care applications reduce customer and partner care costs. Consumers manage their own profile, preferences and balances. Partners manage their own profiles, transaction histories, consumer disputes and review reconciliation and financial reports. Valista also enables Customer Service Representatives (CSRs) to act on behalf of consumers on all issues, but also provides functionality to issue chargebacks and refunds, suspend and terminate users and their payment instruments.
Global brands, media owners and producers, games vendors and content providers worldwide need to reinforce their brand with differentiated merchandizing tools, including bundling, subscriptions, discounting, promotions and loyalty programs. Games vendors, for example are looking to move a way from the current model of selling a games on a license basis to an online, subscription model where they can gain a much larger and more consistent revenue stream. In addition, the games publishers are increasingly looking at ways to extract additional revenues from players through in-game payment and incentive mechanisms. There may also be revenue generated from advertising partners who place in-game ads. Fanatical players will be able to buy, or earn, in-game currency which may be used to purchase upgrades such as additional levels, power ups or new in-game equipment in one or more online games.
Valista Solutions
Digital Services Hub
In bringing the Digital Services Hub solution to market, Valista joins with industry leaders including: Vignette, a Next-Generation Web solutions provider; Volantis, a provider of mobile device rendering and recognition software; Sun Microsystems, a leading global provider of hardware, software and services; and SafeNet, a specialist in digital rights management. The Digital Services Hub combines Valista’s automated digital commerce suite of merchandizing, payments and settlement modules (ValistaPlus 4) with Vignette’s Next Generation Web solution and other industry-leading partners to provide a single, flexible application for on-boarding, managing, approving and delivering electronic assets and rich media to customers based on preferences, demographics and demonstrated interests. It is a unique, multi-channel proposition, bringing together a group of individual market leaders to provide a best-in-class solution, which enables telecommunications and media companies to manage the creation, provisioning, merchandizing, payment and settlement of multimedia content. This makes the delivery of content much more effective and efficient, as it will remove operational silos, enabling content to be distributed via multiple channels.
Click
here for Digital Services Hub brochure
ValistaPlus 4’s payment, settlement and merchandizing modules deliver a customizable, comprehensive approach to operating and managing a premium services business. Its solutions provide efficiency, delivering agility and supporting operations at high scale to provide the fastest path to profit in media commerce. Media companies can choose which modules best suit their needs. Click here for more information on these modules.
ValistaPlus 4 Payments Module
Using ValistaPlus 4, media companies can leverage their existing billing relationships by enabling direct-to-bill charging, content merchandizing and access management. With direct-to-bill charging, consumers know exactly what they are paying for with no hidden costs. All Valista‘s solutions support multiple access channels and payment models including integration with billing and prepay systems, credit card and banking networks, Paypal, stored value, person-to-person (P2P) and loyalty schemes.
ValistaPlus 4 Settlement Module
Content providers and media companies who leverage their existing billing relationships with their consumers using Valista’s technology don’t suffer from revenue leakage. They will experience an uplift in sales due to the benefits of using direct-to-bill. Valista provides guaranteed protection against revenue leakage because of the end-to-end transaction traceability enabled by ValistaPlus 4.
ValistaPlus 4 Merchandizing Modules
Using Valista’s merchandizing modules, media companies and content providers can drive consumer purchases and build an advanced marketing campaign including multi-merchant bundling, promotions, discounting and loyalty programs.
 ^ back to top ^
|
«
back
to home page
|
